WHAT IS YOUR PROCESSING TIMEFRAME?Updated a month ago
Order Processing Time
Our standard processing time for all brands is 2 to 5 business days.
Exception: Orders that include items from the Godiva’s Secret Wigs brand may require additional processing time. We appreciate your patience and understanding.
If you would like to check stock availability before placing your order, feel free to contact us at [email protected].
Backorders & Preorders
If your item is on backorder or is a preorder, you will receive a notification with the estimated shipping timeframe within 2 to 5 business days of placing your order.
Shipping Information
We typically ship all orders via USPS and UPS.
Shipping transit times will vary depending on your location and shipping address.
Please note: Processing times do not include weekends, company-observed holidays, or federal holidays.
If you have any questions or need assistance, feel free to reach out:
📞 Message System: 877-594-3001
📧 Email: [email protected]